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YEKLABS / A CLOSER LOOK

CRM & Custom Software

Software shaped around how you manage customer relationships and operations.

At YekLabs, we develop CRM systems and custom software. Let’s review customer records, sales stages and operational workflows to define the right scope.

01

CRM & custom software

Are customer details and sales stages scattered across files?

SOLUTION APPROACH

Develop CRM and custom software that brings together records, follow-ups and reporting around your business.

INTENDED BENEFIT

Make customer relationships and next steps easier to see.

02

Workflow automation & integration

Is the same information entered manually into multiple systems?

SOLUTION APPROACH

Identify repetitive steps and design a suitable approach to data transfers and approval flows between systems.

INTENDED BENEFIT

Reduce duplicate data entry and make processes easier to follow.

Current workflow

Where is information stored, who uses it and which steps repeat? Start with a map of the process.

Technical fit

Assess integration options, access permissions and data transfer needs across existing systems.

Clear scope

Identify priority screens and business rules. Define features, timelines and delivery terms for the specific project.

Who is it for?

Businesses with customer information and sales stages scattered across files, seeking to organize records, follow-ups and reporting around their own business rules.

What problem is addressed?

Fragmented customer records, unclear follow-up steps and duplicate data entry across systems. The starting point is the existing workflow and its owners.

Process and possible deliverables

Scoping may cover a process map, priority screens, business rules, access roles and data transfer needs. Screens, documentation and test scenarios to be delivered are agreed per project; these are not a fixed package.

Scope and human oversight

Record accuracy, access permissions and approvals for critical actions need to be defined with users. Integration availability, trouble-free data migration and a specific delivery date are not assumed in advance.

What affects cost?

Screen and business-rule scope, roles, data cleaning and migration, integrations and validation work inform scoping. Whether licensing, hosting and maintenance are included must be clarified separately; no price or timeline is promised here.

How should you prepare?

Describe the systems in use, one example workflow and the expected user roles. Real customer data or passwords are not needed for an initial discussion.

LET’S THINK TOGETHER

Which part of your work is slowing you down?

Briefly describe your process, the systems you use and the problem you want to solve. Email contact@yeklabs.com to discuss your needs.

Tell us what you need